Baby 3
Another baby
September 26, 2014
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We are expecting our third child in January. Here is their photo:

 

20weekscan

Uncategorized
Another site move
September 25, 2014
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After using Squarespace for a year, I’ve decided to move back to WordPress. Nothing wrong with squarespace, just not paying for a hosted service when I’ve already got my own hosting.

Some media and perhaps formatting has been lost in the export/import process, but I will aim to restore it all. Who knows, I may even remove all of my rants :-)

Anna Uncategorized
New camera
September 23, 2014
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I’ve finally upgraded my ageing Canon EOS 400D up to a 600D. Not new, but newer.

It does HD video, so I thought I’d try it out by recording a ‘Good Luck’ video for my favourite band Raintown’s upcoming wedding tomorrow.

So, here is Anna performing a verse from ‘Picture Of Us‘. Perhaps not an ideal wedding song, but I couldn’t be bothered explaining that to her :-)

For a 10 minute effort involving a performing child, it didn’t turn out too badly. Apart from my dodgy zoom at the end, she got too close and I tried to zoom out. Ah, the pressure. It was the final take, dinner was ready!

 

 

 

Anna
Anna P3
August 18, 2014
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Keeping up the theme is first-day-of-school photos, here is Anna starting Primary 3

 

Anna 1st day P3

Rants
T-Mobile saga part 3 of 3
September 26, 2013
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Well, quidco have now finally received the £50 cashback from T-Mobile and will be paying it to me shortly. That’s a reprieve for quidco, if this £50 hadn’t come through I was closing my account…

So, Emma’s sim-only deal with T-Mobile is now finally costing £11.83 for unlimited voice, calls and data. Phew, got there in the end.

Uncategorized
FTTC
September 26, 2013
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Well, BT Openreach have finally given a date for my line to be upgraded to FTTC. Next May! That’s a fair bit further out than I hoped, but at least the estimated speed is encouraging.  Certainly an improvement over the 3.5Mbps I have now. And just in time for my birthday…. 

Anna Uncategorized
Primary 2
September 24, 2013
1

Anna started P2 (year 2 / whatever it is called where you are) recently, here’s a photo since I had one when she started P1. Let’s see if I can keep it up every August….

 

Rants
T-Mobile saga update
September 4, 2013
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After a second call to TMobile customer services, and a second claim to have sorted it out, my next bill appears to have been correct, although a little confusing with discounts and refunds. Let’s hope they are correct from now on.
It even looks like Quidco will be stumping up the £50, although not got final confirmation yet.

Rants
T-Mobile experience
July 17, 2013
0
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A rant for my first post in ages…
Recently took out a 12 month SIM only deal with T-Mobile UK for Emma’s phone, having had to ditch giffgaff when data stopped working – they had no idea why with no hope of fixing. But that’s another rant altogether.

So, I found a great looking deal for unlimited voice, texts and data for £16/month with £50 cashback at Quidco, so I went for that.

Firstly the Quidco tracking didn’t work, so that’s my £11.83 up to £16. Again, don’t get me started on Quidco – nothing over £5 ever works.

Next, I get a bill in from T-Mobile for £26 – the £16 was a special offer, £26 being it’s correct (if massively overpriced) monthly total. So I call them up, they agree that I got the £16 deal, and change it. Or so they claim. £26 is still taken from my bank.

So today, rather than spend all day waiting on the phone, I used their email support form. Much to amusement (not), after submitting that I got this auto-reply. Really.

From: [email protected]
To : colin@
Subject: Re: Account enquiry – Billing & Payment

Please accept our apologies, we are in the process of improving our e-mail service, and cannot deal with your e-mail enquiry at this time.

For the moment, can we ask you to use one of our alternative Customer Service channels, where our advisors will be happy to answer any question or resolve any enquiry you may have.

I’m stunned. How bad can customer service get? I’ve also got stuck into them on twitter, I bet that gets a response. Public slagging always seems to have more of an effect, I wonder why that is.

Amelia
Porridge
August 17, 2012
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Here’s Amelia having her breakfast.